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5 Things to avoid when investing in IT

Running a business can be time-consuming, especially if you’re managing staff, looking for growth opportunities, and looking after clients. This leaves you little time to search for an IT system that can benefit your business. Because of this, you may be forced to make an impulsive technology purchase that does more harm than good. To avoid this, here are five IT investment mistakes you should be aware of.

Spending without finding the perfect fit

Advertisers like to make you believe that the newest technology will solve all your problems. While the latest cloud or virtualization offering is likely to make things better for many companies, they won’t work for everyone.

Don’t let the flash and hype of new products deceive you. Take time to think about the results you want to achieve with technology. Make a list of your goals and check if they can be fulfilled with your new IT investment. A good IT provider should guide, not confuse you. That provider should see to it that you make the best choice.

Believing everything will magically work together

As technology evolves, it becomes easier to use. User-friendly products help people work better and faster. However, not all products follow that route, and many business owners wrongly assume that the new technologies they invest in will work well with the other IT systems they already have. This mistaken belief can get them in trouble.

While many technologies are compatible with one another, those that don’t work together can result in massive and costly downtimes that can cripple your business. So, don’t push your luck. Be smart, do some research, or consult an IT professional before making a purchase.

Not training your team 

Now that you’ve found the perfect fit technology that will integrate with your current IT, go ahead and purchase it. After that, you think you can relax and let your sparkly new IT solution power your company to new levels of success and profits, right? Wrong!

Don’t forget that not all employees will be comfortable with your new investment. Nor will everyone know how to use it. That’s the time to consult an IT provider for support and training. If this is not possible, look elsewhere or think twice before buying anything.

Forgetting your budget

More and more IT solutions are packaged with pay-as-you-go monthly pricing. While this is a great way to help you avoid a large upfront capital investment, implementing too many different technologies quickly without thinking about recurring costs can eat up your money.

Think carefully before opening your wallet. Do a little research, draft a budget, or get help from a consultant. This will spare you a lot of frustrations.

Not getting feedback

It’s wise to consult employees who will be using the new technology on a daily basis. Do this even before you make a purchase.

Remember that not everyone may feel at home with the new product. They might even discover some downsides you aren’t aware of. Talk to people to get important feedback, or you may find it difficult to convince them to use it.

Need an IT professional to create a complete technology solution for your business? We’re happy to serve you.

 

Published with permission from TechAdvisory.org. Source.
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Adam

Help Desk

Adam was in the Navy before he joined our team in 2015. He is cool under pressure and a calming influence on the help desk. Perhaps this is because, after staring down Somali pirates off the coast of Africa, printer and email problems don’t seem so intimidating! Adam likes to shoot things (not people – thought we should make that clear), play Xbox, and of course, shoot things on Xbox! A husband of fourteen years with two children, he has been all over the world and still calls Central Texas his home. His teammates say, “Adam has an incredible memory when it comes to our clients. He remembers names, Internet settings, applications and printers!”
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Tyler

Projects Team Lead
Tyler cut his technological teeth through four years both in part-time work and in working with one of our telephony partners. Tyler loves working and learning, and has built a larger network at his home than 90% of our clients have in their businesses! He is thoughtful with his own money, preferring to buy a home and drive an old truck rather than pay rent and car payments. His hobbies of woodworking and gardening dovetail nicely with home ownership! He’s been known to play a bit of electric guitar, he enjoys 3D modeling and printing, and drives a gray Mustang GT that he’s modded as completely as his computers! Several of our team were in the wedding party when he got married!
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Aaron Johnstone

Help Desk Manager
With more patience than Job and more experience than most people in IT today, Aaron is the go-to guy for challenging problems. He directs our team both in the maintenance and help-desk functions. Aaron has been in IT for over twenty years and has played nearly every role possible EXCEPT, he reminds us, Sales. We can test almost every system in our client base on Aaron’s home network because it’s extensive and complex. When he isn’t tinkering with computers, he loves to read, play video games with his kids, and run. Aaron’s been married to his wife for twenty-one years and they have two daughters and a son. His teammates say, “I can always count on him to have my back. If I can’t find the answer, Aaron knows where to look!”
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Eli Meier

COO | CTO
Eli is our jack-of-all-trades. His degree is in English, and he intended to teach before he discovered a natural aptitude for computers. He combines the two in his role at Lighthouse, as he has a unique ability to explain complex technology in relatable, understandable conversation. Over more than twenty years working in IT, he’s written e-commerce programs for a university, set up an email cluster for a major league baseball team, and managed/executed hundreds of IT projects. He enjoys classic Volkswagens, cooking and barbeque, and hiking and camping. He and his wife have been married twenty-one years and have nine kids. Though he is 6’1”, he is the SHORTEST male in his entire extended family. We all feel badly for him.
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Ray Wilson

Chief Executive Officer
Ray is our CEO and he is passionate about helping businesses – both ours and our clients’ – succeed. Except for Skip, he’s probably been involved with IT longer than anyone – he was troubleshooting computers and repairing them at his school when he was seven! As an intern while attending UMHB, he was involved with IT, but really started growing when he joined our team in 2005. When he transitioned most of our clients to managed services, our MSP business was truly born, and we then grew it from five to forty people between 2006 and 2016. In that time, he was a help desk tech, business processes consultant, account manager, salesperson, sales engineer, client services manager, sales manager, and COO. If you want to get his juices flowing, challenge him to any team sport or ask him to go snow skiing. He’s been married to his high school sweetheart fourteen years and they have three high-energy boys. Oh… and both of his parents are also small business entrepreneurs.

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