lead-forensics

Resources

Ask these 3 questions about your servers

While you’re still alive and kicking, your heart should never skip a beat. It’s the same with your servers. They’re always working, ensuring your business stays operational even if you don’t pay attention to them. However, business owners tend to

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Do more with Office 365

You’ve probably purchased Office 365 to be more productive, but things haven’t turned out well. Don’t feel bad since it’s not too late; here’s what you can do. Get the staff aboard To maximize your company’s productivity with Office 365,

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How to make your WordPress website load faster

Whether it’s food delivery or commute, speed matters. And when it comes to website loading time, this principle couldn’t be more true. Twenty-first-century internet surfers expect a site to load in at least one or two seconds. So how does

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Three types of business dashboards

Dashboards allow you to better understand your customers and easily make informed business decisions. But with many types of dashboards out there, each serving a unique purpose, how do you determine which one is best for your company? We’ve listed

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5 Tips for securing your email account

Email is one of the best things the internet has made possible. We use email to signup for websites, apply for jobs, make payments, and many more. But email users also run the risk of account hijacking, malware attacks, and

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Cooling tips for an overheating laptop

Aside from coffee spills, the greatest threat for your laptop is overheating. This can cause hardware failure and permanent damage to your device. To improve the performance and increase the lifespan of your device, follow these tips. Causes of overheating

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Presenting using PowerPoint? Use these tips

Do you find it difficult to keep your audience’s attention whenever you do a PowerPoint presentation? You’re in luck, because we have some of the best tricks of the trade to share with you. Start slideshows instantly The audience doesn’t

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What are the top 5 benefits of a cloud ERP?

As more and more solutions are made available on the cloud, more and more businesses are flocking to use them. One increasingly popular solution is cloud-based enterprise resource planning (ERP). If you want to integrate your systems using an ERP,

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Increase your leads by automating SMB marketing

Marketing automation was once a technology reserved for mega-corporations. Fortunately, the IT industry is making business tools cheaper and more accessible all the time. Nowadays, if you’re a small business owner, you’d have to be crazy to pass up all

Read More

Ask these 3 questions about your servers

While you’re still alive and kicking, your heart should never skip a beat. It’s the same with your servers. They’re always working, ensuring your business stays operational even if you don’t pay attention to them. However, business owners tend to

Read More

Do more with Office 365

You’ve probably purchased Office 365 to be more productive, but things haven’t turned out well. Don’t feel bad since it’s not too late; here’s what you can do. Get the staff aboard To maximize your company’s productivity with Office 365,

Read More

Boost your marketing and promotion with social media

Marketing and promotion has evolved greatly through the years, especially in the era of social media. Social media is proving to be the present and future of marketing, and with the following tools, your business can harness its full potential.

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How to make your WordPress website load faster

Whether it’s food delivery or commute, speed matters. And when it comes to website loading time, this principle couldn’t be more true. Twenty-first-century internet surfers expect a site to load in at least one or two seconds. So how does

Read More

Three types of business dashboards

Dashboards allow you to better understand your customers and easily make informed business decisions. But with many types of dashboards out there, each serving a unique purpose, how do you determine which one is best for your company? We’ve listed

Read More

5 Tips for securing your email account

Email is one of the best things the internet has made possible. We use email to signup for websites, apply for jobs, make payments, and many more. But email users also run the risk of account hijacking, malware attacks, and

Read More

Cooling tips for an overheating laptop

Aside from coffee spills, the greatest threat for your laptop is overheating. This can cause hardware failure and permanent damage to your device. To improve the performance and increase the lifespan of your device, follow these tips. Causes of overheating

Read More

Presenting using PowerPoint? Use these tips

Do you find it difficult to keep your audience’s attention whenever you do a PowerPoint presentation? You’re in luck, because we have some of the best tricks of the trade to share with you. Start slideshows instantly The audience doesn’t

Read More

What are the top 5 benefits of a cloud ERP?

As more and more solutions are made available on the cloud, more and more businesses are flocking to use them. One increasingly popular solution is cloud-based enterprise resource planning (ERP). If you want to integrate your systems using an ERP,

Read More

Increase your leads by automating SMB marketing

Marketing automation was once a technology reserved for mega-corporations. Fortunately, the IT industry is making business tools cheaper and more accessible all the time. Nowadays, if you’re a small business owner, you’d have to be crazy to pass up all

Read More
Adam Headshot

Adam

Help Desk

Adam was in the Navy before he joined our team in 2015. He is cool under pressure and a calming influence on the help desk. Perhaps this is because, after staring down Somali pirates off the coast of Africa, printer and email problems don’t seem so intimidating! Adam likes to shoot things (not people – thought we should make that clear), play Xbox, and of course, shoot things on Xbox! A husband of fourteen years with two children, he has been all over the world and still calls Central Texas his home. His teammates say, “Adam has an incredible memory when it comes to our clients. He remembers names, Internet settings, applications and printers!”
Headshots Tyler thegem person

Tyler

Projects Team Lead
Tyler cut his technological teeth through four years both in part-time work and in working with one of our telephony partners. Tyler loves working and learning, and has built a larger network at his home than 90% of our clients have in their businesses! He is thoughtful with his own money, preferring to buy a home and drive an old truck rather than pay rent and car payments. His hobbies of woodworking and gardening dovetail nicely with home ownership! He’s been known to play a bit of electric guitar, he enjoys 3D modeling and printing, and drives a gray Mustang GT that he’s modded as completely as his computers! Several of our team were in the wedding party when he got married!
Headshots Aaron thegem person

Aaron Johnstone

Help Desk Manager
With more patience than Job and more experience than most people in IT today, Aaron is the go-to guy for challenging problems. He directs our team both in the maintenance and help-desk functions. Aaron has been in IT for over twenty years and has played nearly every role possible EXCEPT, he reminds us, Sales. We can test almost every system in our client base on Aaron’s home network because it’s extensive and complex. When he isn’t tinkering with computers, he loves to read, play video games with his kids, and run. Aaron’s been married to his wife for twenty-one years and they have two daughters and a son. His teammates say, “I can always count on him to have my back. If I can’t find the answer, Aaron knows where to look!”
Headshots Eli thegem person

Eli Meier

COO | CTO
Eli is our jack-of-all-trades. His degree is in English, and he intended to teach before he discovered a natural aptitude for computers. He combines the two in his role at Lighthouse, as he has a unique ability to explain complex technology in relatable, understandable conversation. Over more than twenty years working in IT, he’s written e-commerce programs for a university, set up an email cluster for a major league baseball team, and managed/executed hundreds of IT projects. He enjoys classic Volkswagens, cooking and barbeque, and hiking and camping. He and his wife have been married twenty-one years and have nine kids. Though he is 6’1”, he is the SHORTEST male in his entire extended family. We all feel badly for him.
Headshots Ray thegem person

Ray Wilson

Chief Executive Officer
Ray is our CEO and he is passionate about helping businesses – both ours and our clients’ – succeed. Except for Skip, he’s probably been involved with IT longer than anyone – he was troubleshooting computers and repairing them at his school when he was seven! As an intern while attending UMHB, he was involved with IT, but really started growing when he joined our team in 2005. When he transitioned most of our clients to managed services, our MSP business was truly born, and we then grew it from five to forty people between 2006 and 2016. In that time, he was a help desk tech, business processes consultant, account manager, salesperson, sales engineer, client services manager, sales manager, and COO. If you want to get his juices flowing, challenge him to any team sport or ask him to go snow skiing. He’s been married to his high school sweetheart fourteen years and they have three high-energy boys. Oh… and both of his parents are also small business entrepreneurs.

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