lead-forensics

Resources

Office 365 hacking: What you need to know

There really is an app for almost everything — including one that cybercriminals use to hack into businesses’ systems. Cyberattacks have become so advanced that they are now aided by an app, like this one that poses serious threats to

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How to set up secure guest Wi-Fi

Today, Wi-Fi isn’t only crucial for your employees to get work done; it’s also a necessary amenity for your office guests. But there’s a right way and a wrong way to set up guest Wi-Fi, and the latter can result

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Why O365 and Surface are perfect together

Surface is comprised of Microsoft’s top-of-the-line laptops and tablets built with touchscreen capabilities, allowing them to integrate with Office 365 in even more efficient ways than previously possible. Here’s what to look forward to. Audio transcription in Word This new

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Are you using this WordPress checklist yet?

Many will immediately blame hackers for an extremely slow website or being delisted from search engines, but that’s not always the case. When it comes to managing your WordPress website, how sure are you that all your bases are covered?

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Do you need identity and access management?

To defend against cyberthreats, businesses often implement strong antivirus software and firewalls — but both these solutions are not enough. A cutting-edge identity and access management (IAM) solution is crucial to protecting your digital assets from hackers, rogue employees, and

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Data security: Prevent insider threats

In the healthcare industry, 58% of security incidents begin with an inappropriate action carried out by someone within the affected organization. Although the percentage isn’t as high among other industries, it’s still something you can’t afford to ignore. Here’s a

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Save on printing costs with these 5 tips

Managing your print infrastructure efficiently is a quick and easy way to minimize your IT budget. Many small and large enterprises don’t realize that they are using ineffective printing models, but you won’t be one of them if you follow

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Office 365 add-ons that boost productivity

Microsoft’s Office 365 has made everyday business operations more efficient with programs like Word, PowerPoint, Excel, OneNote, and Outlook. As if that’s not enough, it also offers these add-ons that streamline users’ workflow. #1. Teams Teams is ideal for organizations

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Cloud hosting for business continuity

Unforeseen disasters can strike at any time, and when they do, your business could come to a grinding halt. Having a business continuity plan could prevent this from happening by securing your valuable business data at another location. But all

Read More

Office 365 hacking: What you need to know

There really is an app for almost everything — including one that cybercriminals use to hack into businesses’ systems. Cyberattacks have become so advanced that they are now aided by an app, like this one that poses serious threats to

Read More

How to set up secure guest Wi-Fi

Today, Wi-Fi isn’t only crucial for your employees to get work done; it’s also a necessary amenity for your office guests. But there’s a right way and a wrong way to set up guest Wi-Fi, and the latter can result

Read More

Why O365 and Surface are perfect together

Surface is comprised of Microsoft’s top-of-the-line laptops and tablets built with touchscreen capabilities, allowing them to integrate with Office 365 in even more efficient ways than previously possible. Here’s what to look forward to. Audio transcription in Word This new

Read More

Are you using this WordPress checklist yet?

Many will immediately blame hackers for an extremely slow website or being delisted from search engines, but that’s not always the case. When it comes to managing your WordPress website, how sure are you that all your bases are covered?

Read More

Do you need identity and access management?

To defend against cyberthreats, businesses often implement strong antivirus software and firewalls — but both these solutions are not enough. A cutting-edge identity and access management (IAM) solution is crucial to protecting your digital assets from hackers, rogue employees, and

Read More

Data security: Prevent insider threats

In the healthcare industry, 58% of security incidents begin with an inappropriate action carried out by someone within the affected organization. Although the percentage isn’t as high among other industries, it’s still something you can’t afford to ignore. Here’s a

Read More

Save on printing costs with these 5 tips

Managing your print infrastructure efficiently is a quick and easy way to minimize your IT budget. Many small and large enterprises don’t realize that they are using ineffective printing models, but you won’t be one of them if you follow

Read More

Office 365 add-ons that boost productivity

Microsoft’s Office 365 has made everyday business operations more efficient with programs like Word, PowerPoint, Excel, OneNote, and Outlook. As if that’s not enough, it also offers these add-ons that streamline users’ workflow. #1. Teams Teams is ideal for organizations

Read More

Here are 6 Firefox features you should be using

Firefox is one of the most versatile web browsers today and its potential uses only grow with each new version. Not only is it great for casual browsing, but it also has a selection of tools that are valuable in

Read More

Cloud hosting for business continuity

Unforeseen disasters can strike at any time, and when they do, your business could come to a grinding halt. Having a business continuity plan could prevent this from happening by securing your valuable business data at another location. But all

Read More
Adam Headshot

Adam

Help Desk

Adam was in the Navy before he joined our team in 2015. He is cool under pressure and a calming influence on the help desk. Perhaps this is because, after staring down Somali pirates off the coast of Africa, printer and email problems don’t seem so intimidating! Adam likes to shoot things (not people – thought we should make that clear), play Xbox, and of course, shoot things on Xbox! A husband of fourteen years with two children, he has been all over the world and still calls Central Texas his home. His teammates say, “Adam has an incredible memory when it comes to our clients. He remembers names, Internet settings, applications and printers!”
Headshots Tyler thegem person

Tyler

Projects Team Lead
Tyler cut his technological teeth through four years both in part-time work and in working with one of our telephony partners. Tyler loves working and learning, and has built a larger network at his home than 90% of our clients have in their businesses! He is thoughtful with his own money, preferring to buy a home and drive an old truck rather than pay rent and car payments. His hobbies of woodworking and gardening dovetail nicely with home ownership! He’s been known to play a bit of electric guitar, he enjoys 3D modeling and printing, and drives a gray Mustang GT that he’s modded as completely as his computers! Several of our team were in the wedding party when he got married!
Headshots Aaron thegem person

Aaron Johnstone

Help Desk Manager
With more patience than Job and more experience than most people in IT today, Aaron is the go-to guy for challenging problems. He directs our team both in the maintenance and help-desk functions. Aaron has been in IT for over twenty years and has played nearly every role possible EXCEPT, he reminds us, Sales. We can test almost every system in our client base on Aaron’s home network because it’s extensive and complex. When he isn’t tinkering with computers, he loves to read, play video games with his kids, and run. Aaron’s been married to his wife for twenty-one years and they have two daughters and a son. His teammates say, “I can always count on him to have my back. If I can’t find the answer, Aaron knows where to look!”
Headshots Eli thegem person

Eli Meier

COO | CTO
Eli is our jack-of-all-trades. His degree is in English, and he intended to teach before he discovered a natural aptitude for computers. He combines the two in his role at Lighthouse, as he has a unique ability to explain complex technology in relatable, understandable conversation. Over more than twenty years working in IT, he’s written e-commerce programs for a university, set up an email cluster for a major league baseball team, and managed/executed hundreds of IT projects. He enjoys classic Volkswagens, cooking and barbeque, and hiking and camping. He and his wife have been married twenty-one years and have nine kids. Though he is 6’1”, he is the SHORTEST male in his entire extended family. We all feel badly for him.
Headshots Ray thegem person

Ray Wilson

Chief Executive Officer
Ray is our CEO and he is passionate about helping businesses – both ours and our clients’ – succeed. Except for Skip, he’s probably been involved with IT longer than anyone – he was troubleshooting computers and repairing them at his school when he was seven! As an intern while attending UMHB, he was involved with IT, but really started growing when he joined our team in 2005. When he transitioned most of our clients to managed services, our MSP business was truly born, and we then grew it from five to forty people between 2006 and 2016. In that time, he was a help desk tech, business processes consultant, account manager, salesperson, sales engineer, client services manager, sales manager, and COO. If you want to get his juices flowing, challenge him to any team sport or ask him to go snow skiing. He’s been married to his high school sweetheart fourteen years and they have three high-energy boys. Oh… and both of his parents are also small business entrepreneurs.

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