lead-forensics

Overcoming Large File IT Issues for Construction Companies

Overcoming Large File IT Issues for Construction Companies

Blueprints aren’t just paper rollouts anymore – on today’s construction sites, they’re 3D BIM models, CAD files, and massive multimedia documents that power everything from planning to progress reporting. These large digital assets are essential to modern construction workflows, but they also bring a unique set of challenges – especially when your job site Wi-Fi […]

Staying Compliant with Your Cyber Insurance Policy: A Guide for Businesses

Staying Compliant with Your Cyber Insurance Policy: A Guide for Businesses

As with any insurance, securing a cyber insurance policy is a smart move. This is especially true when you consider today’s threat landscape, where ransomware, phishing, and data breaches are daily risks for businesses. But coverage alone isn’t enough. To truly protect your business and ensure your claims are honored if an incident occurs, you […]

From Risk to Resilience: Cybersecurity Due Diligence in Mergers and Acquisitions

From Risk to Resilience: Cybersecurity Due Diligence in Mergers and Acquisitions

Mergers and acquisitions (M&A) present one of the most clear-cut opportunities for growth, but behind every deal lies a hidden layer of risk. Increasingly, that risk comes in the form of cybersecurity – the silent dealbreaker. Cyber threats have the power to derail an otherwise successful acquisition, not only creating technical headaches but also completely […]

Protecting Digital Blueprints: Preventing Cyberattacks on Construction Companies

Protecting Digital Blueprints: Preventing Cyberattacks on Construction Companies

Construction moves with the times just like any other industry, which means blueprints are no longer just physical documents to be rolled up and carried around to and from the site. These days, they’re stored, shared, and edited in the same place as almost all other information – online. From BIM (Building Information Modeling) models […]

Getting Cyber Insurance: What Insurers Are Looking For in 2025

Getting Cyber Insurance: What Insurers Are Looking For in 2025

With cyber threats quickly becoming a daily reality for businesses of all sizes, cyber insurance isn’t really optional anymore. From ransomware attacks to phishing scams, the risks are growing, and so are the financial consequences – data from Hiscox found that the median cost of cyberattacks in 2023 was $8,300. That’s why more organizations are […]

Building a Cyber-Resilient Construction Business: Key Steps

Building a Cyber-Resilient Construction Business: Key Steps

Construction businesses exist in an industry where they work to tight timelines and fixed budgets, with teams constantly on the move. That means they really can’t afford unexpected disruptions – especially the kind that come from cyberattacks. Yet more and more, construction firms are being targeted by cybercriminals looking to exploit vulnerabilities in remote job […]

Does your day look like this? Unlock great IT for your Texas Law Firm

Does your day look like this? Unlock great IT for your Texas Law Firm

For law firms across Austin and Central Texas, technology isn’t just a convenience – it’s the backbone of modern legal practice. Let’s explore a typical day at a busy Austin law firm, showcasing how the right IT support partnership can take your technology frustrations and turn them into a strategic advantage. 7:30 AM: System Failures […]

Making IT Work for Construction Firms

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It might not seem like the most obvious industry to be utilizing technology, but construction firms rely on digital tools, remote collaboration, and secure access to sensitive data. It’s a field where timelines are tight and margins are fine, meaning even a minor IT hiccup can cause major delays. The challenge comes from many construction […]

Disaster-Proof Your Practice: How Central Texas Professional Services Firms Can Maintain Business Continuity Through Any Crisis

Disaster-Proof Your Practice: How Central Texas Professional Services Firms Can Maintain Business Continuity Through Any Crisis

For professional services firms across Waco and Bell County, business interruptions aren’t just inconvenient – they’re costly. When your firm bills by the hour, every minute of downtime directly impacts your revenue and client relationships. And in Central Texas, where severe weather events, power outages, and infrastructure challenges are realities we all face, having a […]

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Adam

Help Desk

Adam was in the Navy before he joined our team in 2015. He is cool under pressure and a calming influence on the help desk. Perhaps this is because, after staring down Somali pirates off the coast of Africa, printer and email problems don’t seem so intimidating! Adam likes to shoot things (not people – thought we should make that clear), play Xbox, and of course, shoot things on Xbox! A husband of fourteen years with two children, he has been all over the world and still calls Central Texas his home. His teammates say, “Adam has an incredible memory when it comes to our clients. He remembers names, Internet settings, applications and printers!”
Headshots Tyler thegem person

Tyler

Projects Team Lead
Tyler cut his technological teeth through four years both in part-time work and in working with one of our telephony partners. Tyler loves working and learning, and has built a larger network at his home than 90% of our clients have in their businesses! He is thoughtful with his own money, preferring to buy a home and drive an old truck rather than pay rent and car payments. His hobbies of woodworking and gardening dovetail nicely with home ownership! He’s been known to play a bit of electric guitar, he enjoys 3D modeling and printing, and drives a gray Mustang GT that he’s modded as completely as his computers! Several of our team were in the wedding party when he got married!
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Aaron Johnstone

Help Desk Manager
With more patience than Job and more experience than most people in IT today, Aaron is the go-to guy for challenging problems. He directs our team both in the maintenance and help-desk functions. Aaron has been in IT for over twenty years and has played nearly every role possible EXCEPT, he reminds us, Sales. We can test almost every system in our client base on Aaron’s home network because it’s extensive and complex. When he isn’t tinkering with computers, he loves to read, play video games with his kids, and run. Aaron’s been married to his wife for twenty-one years and they have two daughters and a son. His teammates say, “I can always count on him to have my back. If I can’t find the answer, Aaron knows where to look!”
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Eli Meier

COO | CTO
Eli is our jack-of-all-trades. His degree is in English, and he intended to teach before he discovered a natural aptitude for computers. He combines the two in his role at Lighthouse, as he has a unique ability to explain complex technology in relatable, understandable conversation. Over more than twenty years working in IT, he’s written e-commerce programs for a university, set up an email cluster for a major league baseball team, and managed/executed hundreds of IT projects. He enjoys classic Volkswagens, cooking and barbeque, and hiking and camping. He and his wife have been married twenty-one years and have nine kids. Though he is 6’1”, he is the SHORTEST male in his entire extended family. We all feel badly for him.
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Ray Wilson

Chief Executive Officer
Ray is our CEO and he is passionate about helping businesses – both ours and our clients’ – succeed. Except for Skip, he’s probably been involved with IT longer than anyone – he was troubleshooting computers and repairing them at his school when he was seven! As an intern while attending UMHB, he was involved with IT, but really started growing when he joined our team in 2005. When he transitioned most of our clients to managed services, our MSP business was truly born, and we then grew it from five to forty people between 2006 and 2016. In that time, he was a help desk tech, business processes consultant, account manager, salesperson, sales engineer, client services manager, sales manager, and COO. If you want to get his juices flowing, challenge him to any team sport or ask him to go snow skiing. He’s been married to his high school sweetheart fourteen years and they have three high-energy boys. Oh… and both of his parents are also small business entrepreneurs.

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