lead-forensics

Do more with Office 365

You’ve probably purchased Office 365 to be more productive, but things haven’t turned out well. Don’t feel bad since it’s not too late; here’s what you can do.

Get the staff aboard

To maximize your company’s productivity with Office 365, make sure that every employee with a computer uses it. While this may be easier said than done, you can easily promote the service by encouraging the officers of your company to use it first. When your executives, managers, and top employees use Office 365, others will be persuaded to do the same.

Train employees

If your employees don’t know how to use Office 365, they won’t be productive, and the cloud service becomes a wasted investment. This is why training is vital. Teach your staff the ins and outs of the platform so they can take full advantage of it.

One way to train your staff is to make or assemble short training videos. These are easy to digest and will be remembered by employees. They can be viewed over and over again and used anytime. This saves management the trouble of training people.

Utilize core tools

When you first used Office 365, what did you like about it? You were probably sold on the idea that it increases staff productivity since it allows employees to work and collaborate anywhere. If you’re not utilizing this service for that purpose, now is the perfect time to do so.

Some of the tools that increase productivity are OneDrive for Business (OD4B), SharePoint, and Skype for Business. OD4B and SharePoint allow employees to upload and save documents to a virtual drive, share that document with another group or user, and edit it at the same time. This gives everyone the ability to access that document and work wherever they want.

Because it is a flexible communication channel, Skype for Business also enhances productivity since employees, colleagues, and customers can communicate easily. From online meetings to conference calls, video calls to instant messaging, you have a wealth of options for instant communication.

Be more secure

Not only can a security breach cost you money, it can also destroy your business. While Office 365 already has built-in security with Azure Active Directory, it’s always wise to be cautious of the files you add and share on the service. If you upload files with sensitive company information to the platform, make sure you control them.

These four productivity tips can help your business grow. If you’d like to learn more, or need additional training on Office 365, give us a call. We are happy to help you!

Published with permission from TechAdvisory.org. Source.
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Adam

Help Desk

Adam was in the Navy before he joined our team in 2015. He is cool under pressure and a calming influence on the help desk. Perhaps this is because, after staring down Somali pirates off the coast of Africa, printer and email problems don’t seem so intimidating! Adam likes to shoot things (not people – thought we should make that clear), play Xbox, and of course, shoot things on Xbox! A husband of fourteen years with two children, he has been all over the world and still calls Central Texas his home. His teammates say, “Adam has an incredible memory when it comes to our clients. He remembers names, Internet settings, applications and printers!”
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Tyler

Projects Team Lead
Tyler cut his technological teeth through four years both in part-time work and in working with one of our telephony partners. Tyler loves working and learning, and has built a larger network at his home than 90% of our clients have in their businesses! He is thoughtful with his own money, preferring to buy a home and drive an old truck rather than pay rent and car payments. His hobbies of woodworking and gardening dovetail nicely with home ownership! He’s been known to play a bit of electric guitar, he enjoys 3D modeling and printing, and drives a gray Mustang GT that he’s modded as completely as his computers! Several of our team were in the wedding party when he got married!
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Aaron Johnstone

Help Desk Manager
With more patience than Job and more experience than most people in IT today, Aaron is the go-to guy for challenging problems. He directs our team both in the maintenance and help-desk functions. Aaron has been in IT for over twenty years and has played nearly every role possible EXCEPT, he reminds us, Sales. We can test almost every system in our client base on Aaron’s home network because it’s extensive and complex. When he isn’t tinkering with computers, he loves to read, play video games with his kids, and run. Aaron’s been married to his wife for twenty-one years and they have two daughters and a son. His teammates say, “I can always count on him to have my back. If I can’t find the answer, Aaron knows where to look!”
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Eli Meier

COO | CTO
Eli is our jack-of-all-trades. His degree is in English, and he intended to teach before he discovered a natural aptitude for computers. He combines the two in his role at Lighthouse, as he has a unique ability to explain complex technology in relatable, understandable conversation. Over more than twenty years working in IT, he’s written e-commerce programs for a university, set up an email cluster for a major league baseball team, and managed/executed hundreds of IT projects. He enjoys classic Volkswagens, cooking and barbeque, and hiking and camping. He and his wife have been married twenty-one years and have nine kids. Though he is 6’1”, he is the SHORTEST male in his entire extended family. We all feel badly for him.
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Ray Wilson

Chief Executive Officer
Ray is our CEO and he is passionate about helping businesses – both ours and our clients’ – succeed. Except for Skip, he’s probably been involved with IT longer than anyone – he was troubleshooting computers and repairing them at his school when he was seven! As an intern while attending UMHB, he was involved with IT, but really started growing when he joined our team in 2005. When he transitioned most of our clients to managed services, our MSP business was truly born, and we then grew it from five to forty people between 2006 and 2016. In that time, he was a help desk tech, business processes consultant, account manager, salesperson, sales engineer, client services manager, sales manager, and COO. If you want to get his juices flowing, challenge him to any team sport or ask him to go snow skiing. He’s been married to his high school sweetheart fourteen years and they have three high-energy boys. Oh… and both of his parents are also small business entrepreneurs.

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