lead-forensics

Meet the team

Reliable, super-responsive support for all your technology problems

A team who never leave a problem unsolved

Our team consists of expert technicians with diverse skills, dedicated to supporting your business and solving IT issues at the source. Let us steer you away from the rocks and into smooth seas.

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Ray Wilson

Chief Executive Officer

Ray is our CEO, and he’s passionate about helping businesses – both ours and our clients’ – succeed. Except for Skip, he’s probably been involved with IT longer than anyone – he was troubleshooting computers and repairing them at his school when he was seven!

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Skip Carruth

Principal | Strategic Advisor
Skip is the old guy (hey, somebody has to be the oldest!) and the reluctant entrepreneur. Though trained as an engineer (BSME in ‘82 from Texas A&M), he got into IT full time in 1999 when he started JC Technology Group in Temple, Texas.
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Jeremy Thompson

Principal | Strategic Advisor
Jeremy is our serial entrepreneur. We like to say he has “business ADD,” because he’s started, bought, and sold many businesses in multiple fields.
Headshots Eli thegem person

Eli Meier

COO | CTO
Eli is our jack-of-all-trades. His degree is in English, and he intended to teach before he discovered a natural aptitude for computers. He combines the two in his role at Lighthouse, as he has a unique ability to explain complex technology in relatable, understandable conversation.
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Aaron Johnstone

Help Desk Manager

With more patience than Job and more experience than most people in IT today, Aaron is the go-to guy for challenging problems. He directs our team both in the maintenance and help-desk functions. Aaron has been in IT for over 20 years and has played nearly every role possible EXCEPT, he reminds us, Sales.

Adam Headshot

Adam

Help Desk

Adam was in the Navy before he joined our team in 2015. He is cool under pressure and a calming influence on the help desk. Perhaps this is because, after staring down Somali pirates off the coast of Africa, printer and email problems don’t seem so intimidating!

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Tyler

Projects Team Lead
Tyler cut his technological teeth through four years both in part-time work and in working with one of our telephony partners. Tyler loves working and learning, and has built a larger network at his home than 90% of our clients have in their businesses!
Jenn Monaghan

Jenn

Office Administrator

We have a few things to say about Jenn. In a vast sea of geek-types, she’s outgoing and, dare I say, effervescent. Jenn is a determined young lady – she’s been working hard to complete her Bachelor’s in Forensic Psychology and she’s almost there. 

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Marisol

Office Assistant

Marisol joined our team to help with the ever-growing administrative demands of a rapidly growing company. She’s a great fit because she brings a lot of elements into play here: she has a degree in Human Resource Management .

Allie

Allie

Office Assistant

Coming Soon

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Brodie

Client Advisor

Brodie came to our attention through a fellow Resident Assistant at our local college, University of Mary-Hardin Baylor. We caught him trying to work as a Dell ProSupport agent in Round Rock. 

Ridge Smith

Ridge

Help Desk Team Lead

Ridge joined us in December of 2018. We kind of consider him a Christmas gift. Seriously though – what a cool name! Ridge. Seems like he’d be Navy SEAL or a Delta operator. Perfect for our guerrilla help desk team! 

Chris Simpson

Chris

NOC Team Lead

Chris comes to us with a VERY diverse background. He did not mention being a monk, but it could have been on the list! He’s worked lots of retail, was a valet, worked with his dad who was a professional carpenter.

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Josh

Projects Team

Josh joined Lighthouse as an intern, and we quickly saw that we needed to make him a full-time Lighthouse team member! His initial foray into creating a future for himself was studying to be a sports journalist / broadcaster. 

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Bill

Help Desk

Bill has been toying with computers since they were, well… toys. Some of you young folks may need to refer to a good history book here but… Bill would communicate through a BBS

Chris help desk

Chris

Help Desk

Welcome Chris to our spectacular help-desk team. Chris graduated from UT San Antonio with dual degrees in Cybersecurity and IS. Although Lighthouse is his first full-time IT position, like a lot of his teammates, he’s been the go-to- IT …

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Sam

Projects Team

Sam is a recent graduate of TAMU-CT where his studies in IT drove his passion for a career in it. We are really thankful when someone’s passions align with our own! 

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Rob

Help Desk

Rob joined the helpdesk team at Lighthouse IT. Rob has been in and out of IT jobs for over 10 years – including stints at Starbucks (I see an espresso maker in our future) and recently at HEB. 

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Donald

Help Desk Team Lead

Donald came to Lighthouse as an intern, but we brought him on full-time almost immediately. His specific experience in IT is kind of like most of us – a couple years of college then building

Preston Help Desk

Preston

Help Desk

We are excited to bring Preston to our team here at Lighthouse. Preston is an educational product of New Tech High School @ Waskow.

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Julio

Help Desk

Welcome Julio to the outstanding Lighthouse Help Desk team! Before joining Lighthouse, Julio worked as a Spanish interpreter helping doctors, lawyers, law enforcement and customer service representatives communicate with their clients.

Toby help desk

Toby

Help Desk

Toby is one of our “natural” IT guys. He didn’t come to us with professional IT experience but he came with more experience related to IT than most.

Joseph

Joseph

Help Desk

There are a number of folks in the local area that may recognize Joseph. He spent 8 years in the car wash industry – as a worker and as a manager – at Car Wash Barn and Mister Car Wash. 

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Danrai

Help Desk

We would love to introduce Danrai (you can call him Dan – but he might not like it) to you and tell you a little about him. He came to us from BS&W where he was a monitor technician.

Steve help desk

Steve

Help Desk

Please give a Texas ‘howdy’ to Steve Stewart who has joined our help desk team. This is his first paid job in IT but he’s had a long passion for computers and electronics.

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Quentin

Help Desk Team Lead

Say a big “howdy” to Quentin! He comes to us via his military service where he was an aviation mechanic. His actual IT experience comes from his course work and experience building and troubleshooting PCs for his family and friends.

Joshua

Joshua

Help Desk

We know you’ll want to welcome Joshua into our team. We already have a Josh so the late-comer has to be Joshua – I’m sure he’ll answer to either!

Mohammad

Mohammad

Help Desk

We are excited to add another star to our all-star line-up at Lighthouse! Mohammad has joined us as his first, full-time IT job. He has demonstrated the hard-work and tenacity known within our team by working numerous…

Rion

Rion

Help Desk

Rion has hit the ground running on our help desk. It’s no wonder – before coming here, she worked at Subway and became a team shift leader and assistant manager about the time she could vote! 

Julian

Julian

Help Desk

Please give a Texas welcome to a refugee from the West coast, Julian. He may be FROM California but he’s in Texas now – he didn’t really enjoy the beach!

Jeremy help desk

Jeremy

Help Desk

We are pleased to add another Jeremy to our swarm! Jeremy has completed his Associates Degree and is actively pursuing his bachelor’s degree in Computer Science. 

Chris W help desk

Chris

Help Desk

We were running short of  teammates with names that sound like Chris – so we picked up another! Meet our newest Chris!

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Cesar

Help Desk

As with many of our team, this is Cesar’s first position in IT AND, like most of our team, he’s been involved with IT for quite a while. He comes to us from a stint as an anesthesia tech

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Rey

Help Desk

Lighthouse welcomes Rey to our help desk team. We know he’s going to fit in because he’s like so many of us – not a lot of experience in IT before coming to Lighthouse but a lot of exposure to IT personally.

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Gabriel

Help Desk

Coming Soon!

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Nathan

Help Desk

Coming Soon!

Haydon

Haydon

Help Desk

We would love you guys to get to know our new intern! Haydon is a recent graduate from Temple High School where he and a friend ran a video game development club for most of 3 years.

Headshots Ray thegem person

Ray Wilson

Chief Executive Officer
Ray is our CEO and he is passionate about helping businesses – both ours and our clients’ – succeed. Except for Skip, he’s probably been involved with IT longer than anyone – he was troubleshooting computers and repairing them at his school when he was seven! As an intern while attending UMHB, he was involved with IT, but really started growing when he joined our team in 2005. When he transitioned most of our clients to managed services, our MSP business was truly born, and we then grew it from five to forty people between 2006 and 2016. In that time, he was a help desk tech, business processes consultant, account manager, salesperson, sales engineer, client services manager, sales manager, and COO. If you want to get his juices flowing, challenge him to any team sport or ask him to go snow skiing. He’s been married to his high school sweetheart fourteen years and they have three high-energy boys. Oh… and both of his parents are also small business entrepreneurs.
Headshots Skip thegem person

Skip Carruth

Principal | Strategic Advisor
Skip is the old guy (hey, somebody has to be the oldest!) and the reluctant entrepreneur. Though trained as an engineer (BSME in ‘82 from Texas A&M), he got into IT full time in 1999 when he started JC Technology Group in Temple, Texas. He is passionate about the culture and values that form the core of a business, investing time in mentoring young folks, and helping our clients get the most out of their IT. Married for forty years and the father of three grown children and four nearly-perfect grandchildren, he dabbles in home design and not-quite-finishing his ’73 Triumph TR-6. He also manages our financials and keeps the taxing authorities happy!
Headshots Jeremy thegem person

Jeremy Thompson

Principal | Strategic Advisor
Jeremy is our serial entrepreneur. We like to say he has “business ADD,” because he’s started, bought, and sold many businesses in multiple fields. He gained his IT skills during ten years of developing and operating many movie theaters, wherein he provided design, implementation and support for their IT needs. His experience makes him awesome at helping clients make wise decisions in their IT investments. Married for twenty-five years with two kids, Jeremy loves football, playing games with the family, driving things really fast, and creation science. Though to really engage Jeremy, just start talking about business. It’s his passion and joy!
Headshots Eli thegem person

Eli Meier

COO | CTO
Eli is our jack-of-all-trades. His degree is in English, and he intended to teach before he discovered a natural aptitude for computers. He combines the two in his role at Lighthouse, as he has a unique ability to explain complex technology in relatable, understandable conversation. Over more than twenty years working in IT, he’s written e-commerce programs for a university, set up an email cluster for a major league baseball team, and managed/executed hundreds of IT projects. He enjoys classic Volkswagens, cooking and barbeque, and hiking and camping. He and his wife have been married twenty-one years and have nine kids. Though he is 6’1”, he is the SHORTEST male in his entire extended family. We all feel badly for him.
Headshots Aaron thegem person

Aaron Johnstone

Help Desk Manager
With more patience than Job and more experience than most people in IT today, Aaron is the go-to guy for challenging problems. He directs our team both in the maintenance and help-desk functions. Aaron has been in IT for over twenty years and has played nearly every role possible EXCEPT, he reminds us, Sales. We can test almost every system in our client base on Aaron’s home network because it’s extensive and complex. When he isn’t tinkering with computers, he loves to read, play video games with his kids, and run. Aaron’s been married to his wife for twenty-one years and they have two daughters and a son. His teammates say, “I can always count on him to have my back. If I can’t find the answer, Aaron knows where to look!”
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Adam

Help Desk

Adam was in the Navy before he joined our team in 2015. He is cool under pressure and a calming influence on the help desk. Perhaps this is because, after staring down Somali pirates off the coast of Africa, printer and email problems don’t seem so intimidating! Adam likes to shoot things (not people – thought we should make that clear), play Xbox, and of course, shoot things on Xbox! A husband of fourteen years with two children, he has been all over the world and still calls Central Texas his home. His teammates say, “Adam has an incredible memory when it comes to our clients. He remembers names, Internet settings, applications and printers!”
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Tyler

Projects Team Lead
Tyler cut his technological teeth through four years both in part-time work and in working with one of our telephony partners. Tyler loves working and learning, and has built a larger network at his home than 90% of our clients have in their businesses! He is thoughtful with his own money, preferring to buy a home and drive an old truck rather than pay rent and car payments. His hobbies of woodworking and gardening dovetail nicely with home ownership! He’s been known to play a bit of electric guitar, he enjoys 3D modeling and printing, and drives a gray Mustang GT that he’s modded as completely as his computers! Several of our team were in the wedding party when he got married!
Jenn Monaghan

Jenn

Office Administrator

We have a few things to say about Jenn. In a vast sea of geek-types, she’s outgoing and, dare I say, effervescent. Jenn is a determined young lady – she’s been working hard to complete her Bachelor’s in Forensic Psychology and she’s almost there. During this time, she’s worked full-time in the insurance industry and in the statistics department of the Texas Department of Criminal Justice. AND she’s raised two children by herself! I’m telling you – she’s determined! Her hobbies include crochet (limited audience among the geeks here), hand-lettering (though some of us think hands are only for mice and keyboards), and fishing (finally something we can all agree on, cuz we’re from TEXAS!). You’ll love Jenn!

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Marisol

Office Assistant

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Allie

ALLIE

Office Assistant

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

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Brodie

Client Advisor

Brodie came to our attention through a fellow Resident Assistant at our local college, University of Mary-Hardin Baylor. We caught him trying to work as a Dell ProSupport agent in Round Rock (you know – handling warranty repairs, third party applications and Windows support) and thinking, “There must be more to life than working at Dell.” This from a guy who spent eight years living in the mission field in the Dominican Republic! We had to help the guy! When Brodie isn’t geeking, he loves to watch football, play Madden (hey, that’s a little geeky) and – writing and playing music. He’s been the instigator and director of our ever-popular Lighthouse LAN parties, giving us all even more space to have fun together and build relationships. He and his wife have a universally-adored baby boy whose presence in the office instantly converts all these tech-talkers into baby-talkers!

Ridge Smith

Ridge

Help Desk Team Lead

Ridge joined us in December of 2018. We kind of consider him a Christmas gift. Seriously though – what a cool name! Ridge. Seems like he’d be Navy SEAL or a Delta operator. Perfect for our guerrilla help desk team! Ridge is kind of like Ray – they both cut their teeth in IT by helping teachers with computers in middle school. Before joining us, Ridge spent five years working primarily with mobile devices – phones, tablets, laptops – but by far his favorite repairs involve Nintendo handhelds. This is because he and his wife are Nintendo fans and avid gamers. He’s also been known to watch a lot of Star Trek and, as you might expect, a lot of anime. Ridge jumped right in because he has a great work ethic – a mix of meticulousness and the commitment to finish his bachelor’s degree while managing a store full-time. Meet Ridge – guerrilla geek!

Chris Simpson

Chris

NOC Team Lead

Chris comes to us with a VERY diverse background. He did not mention being a monk, but it could have been on the list! He’s worked lots of retail, was a valet, worked with his dad who was a professional carpenter, and developed video games. Like a lot of us, he’s spent decades being the IT person for his entire family tree! IT isn’t usually the career choice of adrenaline junkies, but Chris is that guy – rappelling, bungee jumping, and even drag racing. Chris loves any project that allows him to buy new tools and learn new skills. At home, he’s an artist, woodworker, mechanic, groundskeeper, cook, and he builds arcade sticks (…and we had to look that last one up.) Chris and his wife are the proud parents of two rambunctious boys. For Lighthouse, Chris is an awesome addition to an elite team and we are thankful he came our way!

Josh

Josh

Projects Team

Josh joined Lighthouse as an intern, and we quickly saw that we needed to make him a full-time Lighthouse team member! His initial foray into creating a future for himself was studying to be a sports journalist / broadcaster. He took a 90 degree turn at that door and thought he’d try Advertising and Marketing. Finally coming to his senses, he realized IT was where it’s at and here we are! The great thing about this trek is this: He did it all while working full-time at Wal-Mart for six years. Although Josh has not really worked in IT before Lighthouse, he enjoys video games (along with the vast majority of his peers at Lighthouse) but has an increasing demand among friends and family to build and repair computers. Appropriately for a young man, he charges 1 meal per problem! Josh also enjoys reading, cooking and watching football. Some of you may remember the Newhart show where Larry introduces his brother Darryl and his other brother Darryl. Forget that. Josh wants to introduce his brother Josh, his other brother Josh and his cousin Josh!

Bill Help desk

Bill

Help Desk

Bill has been toying with computers since they were, well… toys. Some of you young folks may need to refer to a good history book here but… Bill would communicate through a BBS (bulletin board system) using his dial-up modem, played with games that were stored on floppy disks (even he doesn’t remember the 5.25” and 8” floppies) and even had an 80MB hard disk that was MUCH faster than a floppy. Who could ever use that much space? Bill went into the US Navy as an electronics technician and went into mobile communications repair and finally into IT working in a PC repair shop. He has spent over twenty-five years in IT in manufacturing, banking, hospitality and service providers like Lighthouse. However, his favorite job experience was working at The Breakers Palm Beach. Married and raising three awesome girls, they have a family farm they work together that has been in operation since 1891! Bill is also a state champion swimmer and loves Broadway musicals. We appreciate Bill joining us and even though it’s recent, he’s known six of our most experienced teammates for over five years. Welcome aboard!

Chris help desk

Chris

Help Desk

Welcome Chris to our spectacular help-desk team. Chris graduated from UT San Antonio with dual degrees in Cybersecurity and IS. Although Lighthouse is his first full-time IT position, like a lot of his teammates, he’s been the go-to- IT guy among friends and family for years! He loves to watch the Dallas Cowboys and UTSA Roadrunners but Chris is not just a watcher. No. He comes from a family of boxers, has boxed most of his life and hopes to get back in the ring for the amateur league soon. His best time though is spending time with family. Chris’ dad is an auto mechanic, his uncle an electrician so he comes by hard work and troubleshooting skills naturally. Chris has developed skills around video and graphic production – even thinking when he was a child that he might make movies! One other thing – he’s left-handed so don’t try to use his mouse!!

Sam Projects Team

Sam

Projects Team

Sam is a recent graduate of TAMU-CT where his studies in IT drove his passion for a career in it. We are really thankful when someone’s passions align with our own! We rescued him from working in the field of personal injury law so he can now help our clients avoid IT injuries!! Sam enjoys video games (uh, duh… what can we say…), reading, drawing and running. In fact, he has completed both the Disney and the San Antonio Rock-n-Roll marathons. Just in case he gets bored, he is always greeted at home by his dog – a golden retriever – who by nature is always ready for a hug!

Rob Help desk

Rob

Help Desk

Rob joined the helpdesk team at Lighthouse IT. Rob has been in and out of IT jobs for over 10 years – including stints at Starbucks (I see an espresso maker in our future) and recently at HEB. He’s worked in biomedical engineering repairing dialysis machines and was part of the early hardware and system work which would become AT&T WiFi services in broad use at Starbucks, McDonalds, hotels and airports. For fun he builds custom keyboard, high-speed racing drones and a lot of tinkering in electronic hardware. No kiddos but two cats and enjoys kayaking and… first one here with this interest… obscure Japanese jazz. Welcome to our eclectic Rob!

Donald Help desk

Donald

Help Desk Team Lead

Help Desk Team Lead Donald came to Lighthouse as an intern, but we brought him on full-time almost immediately. His specific experience in IT is kind of like most of us – a couple years of college then building PCs and being the family/friend IT troubleshooter. Not to feel left out, he is also a gamer on PS5 and PCs and is a regular consumer of anime. It might interest you also that Donald collects sneakers, and that as playful as we are here at Lighthouse, Donald has brought yet a new level of hilarity to our atmosphere! He is the middle of eight siblings and in college, his nickname was “The Mixologist.” You’ll have to ask HIM why! Welcome, Donald!

Preston Help Desk

Preston

Help Desk

We are excited to bring Preston to our team here at Lighthouse. Preston is an educational product of New Tech High School @ Waskow which is a project-based, application-required high school with focused experience in arts/video, animation, drone, etc. Preston took every IT/computer course available. What stood out to us about Preston was his experience at Freddy’s. He became a trainer, helping others learn and be successful and was sent to another store in order to help raise that store’s performance! He attended UT Dallas and really enjoyed working in IT as a student worker. He returned to Belton to gain more experience in IT – and of course we can make that happen! Preston enjoys longboarding, fishing with friends and family and exploring new places. He also really loves dogs! Ironically, he’s obsessed with Garfield and collects vintage clothes and plushies involving that character. Please welcome Preston to our team!

Julio

Julio

Help Desk

Welcome Julio to the outstanding Lighthouse Help Desk team! Before joining Lighthouse, Julio worked as a Spanish interpreter helping doctors, lawyers, law enforcement and customer service representatives communicate with their clients. This is Julio’s first IT job although, like most of us, he is the de-facto IT guy in his immediate and extended families. You can learn a LOT by hand-holding Grandma! He enjoys reading, has been known to play the violin (but reminds us he’s out of practice) and when he has time, indulges in video games. This last hobby is true for all but probably 3 of us at Lighthouse! He is the middle child with an older sister and younger brother. One of the things that really impressed us was his commitment to care for his family needs by electing to work so his sibling could continue in school. He is an active member of his church and we are really glad to have him here!

Toby help desk

Toby

Help Desk

Toby is one of our “natural” IT guys. He didn’t come to us with professional IT experience but he came with more experience related to IT than most. First, he is (like a lot of our folks) the entire family’s IT guy – helping and building computers for them. He is also an electronics tinkerer – working with Arduinos, Raspberry Pi’s and all other electronic things. He’s definitely into 3D printing, robotics and – shocker – video games. Not yet married, he is now part of our family in Lighthouse and we are certainly glad for his presence.

Joseph

Joseph

Help Desk

There are a number of folks in the local area that may recognize Joseph. He spent 8 years in the car wash industry – as a worker and as a manager – at Car Wash Barn and Mister Car Wash. However, he wanted to pursue a career in IT and studied on his own for certifications related to IT. This is his first full-time job in IT but he’s an enthusiastic learner and self-motivated. He is an accomplished player of Dungeons and Dragons (playing and as a dungeon master) and plays video games. Strange to have that interest in this office of geeks! He likes to try out new food places and lives with three cats whom he loves (and probably serves). Welcome Joseph!

Danrai Help desk

Danrai

Help Desk

We would love to introduce Danrai (you can call him Dan – but he might not like it) to you and tell you a little about him. He came to us from BS&W where he was a monitor technician. He monitored vitals for patients then called out codes on the intercom. We’re just glad he never had to call codes for any of US! Before BS&W, Danrai worked for Best Buy but he’s always had a passion for computers and electronics. Unlike most people here (okay – just like most people here…) he loves video games, movies, music and photography. One of 3 siblings, he has both a brother and a sister. He also tells us he likes long romantic walks on the beach at dusk – weird because he lives in Central Texas and there are no long beaches at Lake Belton! Welcome Danrai!

Steve help desk

Steve

Help Desk

Help Desk Please give a Texas ‘howdy’ to Steve Stewart who has joined our help desk team. This is his first paid job in IT but he’s had a long passion for computers and electronics. Steve is no stranger to hard work having managed restaurants, worked in a warehouse, worked in sales and was a correctional officer. He enjoys building emulation consoles from old PC hardware. In addition (shocker – I know…) he loves video games. He also enjoys hanging out with family and friends and smoking meat. He’s married with 3 girls so he is… busy. We are willing, if he brings in enough of that smoked meat, to forgive his passion for the Pittsburgh Steelers. Please – don’t judge. Instead, just welcome Steve!

Quentin

Quentin

Help Desk Team Lead

Say a big “howdy” to Quentin! He comes to us via his military service where he was an aviation mechanic. His actual IT experience comes from his course work and experience building and troubleshooting PCs for his family and friends. He loves tinkering with his Mustang (or his wife’s – hard to tell them apart!) and – shocker – playing video games. Quentin loves to BBQ and I’m sure we can find 30+ teammates who would love to sample his work!

Joshua

Joshua

Help Desk

We know you’ll want to welcome Joshua into our team. We already have a Josh so the late-comer has to be Joshua – I’m sure he’ll answer to either! Like most of us, IT wasn’t his first gig – he was an elementary school music teacher for the past few years. There is no way a little help desk disaster will rattle Joshua’s cage! He cut his teeth on IT building computers and being the home tech support guy. Joshua loves music (is that not obvious?) as well as traveling, camping and, of course, video games. Joshua is married and – surprise – I bet you’ve never met someone who studied tuba in college! Now you have!!
Mohammad

Mohammad

Help Desk

We are excited to add another star to our all-star line-up at Lighthouse! Mohammad has joined us as his first, full-time IT job. He has demonstrated the hard-work and tenacity known within our team by working numerous part-time jobs while completing his undergrad degree in Biotechnology Engineering at the University of Houston. This includes UberEats, Best Buy, Dick’s Sporting Goods and most things that pay the bill for school! He completed a summer internship at an IT company but his real expertise comes from building and using technology in his own home and helping friends and family do the same. Mohammad enjoys playing basketball, watching anime and he as three siblings. Interestingly, he was part of a college program in high school and received his associates degree a few months before his high school diploma. Welcome Mohammad!

Rion

Rion

Help Desk

Help Desk Rion has hit the ground running on our help desk. It’s no wonder – before coming here, she worked at Subway and became a team shift leader and assistant manager about the time she could vote! She has a cybersecurity certificate from Temple College and worked for the Geek Squad. However, like a lot of our folks, she began building her own PC and has remain hooked on technology! Who on the help desk does NOT play video games? Well Rion fits right in plus she plays the acoustic and electric guitars. The older of two sisters, her family toured the US in an RV for 4 years! What an incredible way to see the states and gain perspective! Welcome Rion to our team!

Julian

Julian

Help Desk

Please give a Texas welcome to a refugee from the West coast, Julian. He may be FROM California but he’s in Texas now – he didn’t really enjoy the beach! He began his working career in Security, moved to the warehouse, then into sales – which eventually led him to Temple. He has something in common with most of our help desk – he came with IT skills from building his own computers and fixing them when they break. He also loves video games (I’m sure that’s a requirement) and hiking with his fiancé and his dog. Probably not in the Texas summer though. Apparently, his cat does not come along for his hikes! We’re excited for Julian to join the Lighthouse team!

Jeremy help desk

Jeremy

Help Desk

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Chris W help desk

Chris

Help Desk

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Rey

Help Desk

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Gabriel

Help Desk

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Nathan

Help Desk

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Haydon

Haydon

Intern

We would love you guys to get to know our new intern! Haydon is a recent graduate from Temple High School where he and a friend ran a video game development club for most of 3 years. They learned a lot about technology, troubleshooting, responsiveness and developing folks – what a great introduction to work life! He’s always been interested in computer tech and is aiming for a degree in Computer Science and CyberSecurity. We absolutely need more folks standing in the gap for our defense! Haydon was encouraged by his brother to begin taking care of himself physically and is now a certified (certifiable?) gymrat! If he’s not studying and learning, he’s probably lifting! We’re told he is double-jointed in both his thumbs – I suppose this would be helpful were he ever handcuffed otherwise – who knows! Give a welcome to Haydon!

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Cesar

Help Desk

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