Lighthouse’s Support team serves as your dedicated IT department by proactively managing and monitoring your infrastructure so everything runs at peak performance. We make sure your hardware is up to date, your Wi-Fi connections are fast and stable throughout your entire office, your inboxes are spam-free, and your office network stays problem-free, all day long.
Whatever your technical problems, our highly trained experts will address them before they disrupt your operations and cause prolonged downtime. They will also monitor your data and manage backups remotely, so you’ll never experience data loss. You’ll have the peace of mind knowing your technology is always up and available.
Whether you need to supplement your existing IT department or completely outsource your daily IT tasks, we’re your single point of contact for all things technology.
What’s included in our IT Support service:
- 24/7 help desk – we offer round-the-clock technical assistance for your desktops, laptops, and mobile devices
- Security assessments – we identify and eliminate vulnerabilities to ensure your data is safe from cyberthreats
- Data backup and restoration – we transfer your data to our secure cloud storage, ready to restore at a moment’s notice
- Desktop and server care – we provide on-site and remote support for your infrastructure