lead-forensics

Resources

What is single sign-on and who is it for?

An average business uses over a thousand cloud services. Even if small businesses use just a few dozen apps, securely managing account logins is still a huge hurdle for both users and administrators. Single sign-on (SSO) is an excellent solution

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Easy fixes to your Wi-Fi issues

For most businesses, a reliable internet connection is no longer an option but a necessity. A fast and reliable internet connection makes for more efficient and productive operations. But what do you do when you’re faced with connectivity issues or

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3 Hats a hacker might wear

While not always accurate in its portrayal of hackers, Hollywood does get at least one thing right: there are many types of hackers out there, all with varied methods and motivations. In this article, we’ll take a look at three

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2672983739

Planning For Business Continuity

The CDC has released a guide on how businesses should be preparing for a possible outbreak of COVID-19 (commonly referred to as the Coronavirus). While the guide has a lot of great information, we wanted to summarize it and add a few more details

Read More

Productivity-boosting tips for PC users

We all want to be more productive. Business gurus emphasize the importance of time management and taking breaks to avoid burnout. But aside from motivating yourself to work efficiently, there are plenty of tools that help increase your daily output.

Read More

Workplace Analytics makes your team more productive

Microsoft’s Office 365 Workplace Analytics gives teams a better perspective and control over their members’ productivity. Using the data gathered by the tool, managers can create effective strategies to improve employee engagement and output. How does Workplace Analytics work? A

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Easy steps to make Google Chrome faster

Google Chrome is the most popular web browser in the world with over two billion installs, one billion users, and 53% share of the market. Its speed is one of its most notable advantages over other existing browsers, which is

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Why a technology business review is vital

Identifying opportunities in all areas of business is vital for growth. However, one area that’s often overlooked is technology. Although it’s tempting to adopt an “if it ain’t broke, don’t fix it” attitude with IT, conducting regular technology business reviews

Read More

Make the most of your cybersecurity investment

As cybersecurity incidents become more sophisticated, frequent, and intelligent, experts predict that the global market for cybersecurity products in 2020 will exceed that of last year. In fact, your company might be one of the thousands of businesses looking to

Read More

3 Excel tips that make life easier

Microsoft Excel is now better than ever, thanks to its extremely user-friendly features. Pull yourself up skillswise by following our three tips below. Take advantage of Ideas in Excel If you’re not sure which type of chart best tells a

Read More

What is single sign-on and who is it for?

An average business uses over a thousand cloud services. Even if small businesses use just a few dozen apps, securely managing account logins is still a huge hurdle for both users and administrators. Single sign-on (SSO) is an excellent solution

Read More

Easy fixes to your Wi-Fi issues

For most businesses, a reliable internet connection is no longer an option but a necessity. A fast and reliable internet connection makes for more efficient and productive operations. But what do you do when you’re faced with connectivity issues or

Read More

3 Hats a hacker might wear

While not always accurate in its portrayal of hackers, Hollywood does get at least one thing right: there are many types of hackers out there, all with varied methods and motivations. In this article, we’ll take a look at three

Read More
2672983739

Planning For Business Continuity

The CDC has released a guide on how businesses should be preparing for a possible outbreak of COVID-19 (commonly referred to as the Coronavirus). While the guide has a lot of great information, we wanted to summarize it and add a few more details

Read More

Productivity-boosting tips for PC users

We all want to be more productive. Business gurus emphasize the importance of time management and taking breaks to avoid burnout. But aside from motivating yourself to work efficiently, there are plenty of tools that help increase your daily output.

Read More

Workplace Analytics makes your team more productive

Microsoft’s Office 365 Workplace Analytics gives teams a better perspective and control over their members’ productivity. Using the data gathered by the tool, managers can create effective strategies to improve employee engagement and output. How does Workplace Analytics work? A

Read More

Easy steps to make Google Chrome faster

Google Chrome is the most popular web browser in the world with over two billion installs, one billion users, and 53% share of the market. Its speed is one of its most notable advantages over other existing browsers, which is

Read More

Why a technology business review is vital

Identifying opportunities in all areas of business is vital for growth. However, one area that’s often overlooked is technology. Although it’s tempting to adopt an “if it ain’t broke, don’t fix it” attitude with IT, conducting regular technology business reviews

Read More

Make the most of your cybersecurity investment

As cybersecurity incidents become more sophisticated, frequent, and intelligent, experts predict that the global market for cybersecurity products in 2020 will exceed that of last year. In fact, your company might be one of the thousands of businesses looking to

Read More

3 Excel tips that make life easier

Microsoft Excel is now better than ever, thanks to its extremely user-friendly features. Pull yourself up skillswise by following our three tips below. Take advantage of Ideas in Excel If you’re not sure which type of chart best tells a

Read More
Adam Headshot

Adam

Help Desk

Adam was in the Navy before he joined our team in 2015. He is cool under pressure and a calming influence on the help desk. Perhaps this is because, after staring down Somali pirates off the coast of Africa, printer and email problems don’t seem so intimidating! Adam likes to shoot things (not people – thought we should make that clear), play Xbox, and of course, shoot things on Xbox! A husband of fourteen years with two children, he has been all over the world and still calls Central Texas his home. His teammates say, “Adam has an incredible memory when it comes to our clients. He remembers names, Internet settings, applications and printers!”
Headshots Tyler thegem person

Tyler

Projects Team Lead
Tyler cut his technological teeth through four years both in part-time work and in working with one of our telephony partners. Tyler loves working and learning, and has built a larger network at his home than 90% of our clients have in their businesses! He is thoughtful with his own money, preferring to buy a home and drive an old truck rather than pay rent and car payments. His hobbies of woodworking and gardening dovetail nicely with home ownership! He’s been known to play a bit of electric guitar, he enjoys 3D modeling and printing, and drives a gray Mustang GT that he’s modded as completely as his computers! Several of our team were in the wedding party when he got married!
Headshots Aaron thegem person

Aaron Johnstone

Help Desk Manager
With more patience than Job and more experience than most people in IT today, Aaron is the go-to guy for challenging problems. He directs our team both in the maintenance and help-desk functions. Aaron has been in IT for over twenty years and has played nearly every role possible EXCEPT, he reminds us, Sales. We can test almost every system in our client base on Aaron’s home network because it’s extensive and complex. When he isn’t tinkering with computers, he loves to read, play video games with his kids, and run. Aaron’s been married to his wife for twenty-one years and they have two daughters and a son. His teammates say, “I can always count on him to have my back. If I can’t find the answer, Aaron knows where to look!”
Headshots Eli thegem person

Eli Meier

COO | CTO
Eli is our jack-of-all-trades. His degree is in English, and he intended to teach before he discovered a natural aptitude for computers. He combines the two in his role at Lighthouse, as he has a unique ability to explain complex technology in relatable, understandable conversation. Over more than twenty years working in IT, he’s written e-commerce programs for a university, set up an email cluster for a major league baseball team, and managed/executed hundreds of IT projects. He enjoys classic Volkswagens, cooking and barbeque, and hiking and camping. He and his wife have been married twenty-one years and have nine kids. Though he is 6’1”, he is the SHORTEST male in his entire extended family. We all feel badly for him.
Headshots Ray thegem person

Ray Wilson

Chief Executive Officer
Ray is our CEO and he is passionate about helping businesses – both ours and our clients’ – succeed. Except for Skip, he’s probably been involved with IT longer than anyone – he was troubleshooting computers and repairing them at his school when he was seven! As an intern while attending UMHB, he was involved with IT, but really started growing when he joined our team in 2005. When he transitioned most of our clients to managed services, our MSP business was truly born, and we then grew it from five to forty people between 2006 and 2016. In that time, he was a help desk tech, business processes consultant, account manager, salesperson, sales engineer, client services manager, sales manager, and COO. If you want to get his juices flowing, challenge him to any team sport or ask him to go snow skiing. He’s been married to his high school sweetheart fourteen years and they have three high-energy boys. Oh… and both of his parents are also small business entrepreneurs.

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